Pendo Hiring Staff and Sr AI Engineers in NYC for Novus

Pendo is hiring onsite Staff and Senior AI Engineers in New York City to work on Novus, a production-grade product agent designed to autonomously read live codebases and detect real user pain.

• The system currently catches approximately 60% of AI issues before customers notice them.
• Responsibilities include building agent architecture with sandboxed harnesses for live repositories and performing data-science-grade queries over trillions of behavioral signals.
• The team operates on a three-day sprint cycle with a focus on daily shipping and evaluation using LangSmith and dedicated eval sets.
• The role is backed by Series F funding and led by a CAIO who previously scaled an AI firm to $100 million in partnership with OpenAI and LangChain.