Driven by rising frontier model costs and the power of open-weight models, Glean employs model routing to dynamically select the most appropriate AI model for each enterprise task. This approach allows the platform to avoid using large language models for simple operations while optimizing performance and expense for complex queries.

  • Glean offers three levels of model selection: explicit user choice, administrative restrictions, and automatic dynamic mode.
  • Automatic mode is primarily adopted by customers for economic reasons, with co-founder Tony Gentilcore claiming the system is 4x more cost-effective than Claude Code.
  • The platform averages $0.45 per task compared to $1.84 for Claude Cowork, leveraging its harness and routing capabilities.
  • Glean’s widespread deployment across organizations like Zillow and Booking.com provides extensive data on how business users interact with AI.

By deeply understanding organizational knowledge and user behavior, Glean aims to serve as a comprehensive meta-harness that combines the power of multiple leading LLMs into a single, cost-efficient experience for enterprises.