Polimill has developed QommonsAI, a generative AI platform built with OpenAI technology to support approximately 1,050 municipalities across Japan. The system aims to evolve into a "public OS" that unifies fragmented administrative data and improves government efficiency amid labor shortages.
- QommonsAI provides specialized AI for assembly responses, public services, social welfare, and legal search.
- About 550,000 public employees currently use the platform.
- Adopting Codex and OpenAI's support shortened development time by 3-5x.
- Less-experienced employees used AI to draft policy proposals with quality approaching that of veteran officials.
- Polimill plans a full rollout of Qommons ONE in fall 2026, featuring a super agent for municipal applications.
The platform standardizes scattered data into searchable knowledge and lowers adoption barriers through familiarity with ChatGPT technology. By amplifying the abilities of skilled employees and facilitating knowledge transfer, Polimill intends to help public servants listen more closely to citizens' voices.