API & product launches
lab xAI News · 10h ago · 15 views

SpaceXAI uses Grok Bot to handle 175% ticket surge without hiring

SpaceXAI integrated its Grok Bot AI agent into its combined customer support operation following the Cursor acquisition, allowing the team to manage a 175% increase in support tickets without adding headcount. The company avoided hiring approximately 200 additional staff members and reduced resolution costs to between $0.20 and $0.30 per ticket by leveraging Grok Bot's usage-based pricing model.

media MarkTechPost · 21h ago GDPval-AA (Elo) · 1695.0Elo · 13 views

SpaceXAI releases Grok 4.7 with larger base model and improved benchmarks

SpaceXAI has released Grok 4.7, a new flagship model for coding, agentic tasks, and knowledge work that utilizes a larger base model and extended reinforcement learning run compared to Grok 4.6. The model maintains the same pricing structure as its predecessor while offering enhanced capabilities in self-verification, long-context handling, and safety.